Privacy policy

Last updated: July 30, 2026

AXION Gears respects your privacy and is committed to protecting the personal information you share with us when visiting theaxiongears.com, placing an order, or contacting our team.

INFORMATION WE COLLECT

We may collect the following information:

• Name, email address, phone number, and delivery address
• Order details, selected products, sizes, and payment method
• Messages and information shared through email, WhatsApp, or customer support
• Device, browser, IP address, website activity, and cookie information
• Marketing preferences when you choose to receive updates or offers

HOW WE USE YOUR INFORMATION

We use your information to:

• Confirm, process, and deliver your orders
• Provide Cash on Delivery and customer support
• Handle exchanges, returns, cancellations, and order-related queries
• Communicate order updates through email, phone, SMS, or WhatsApp
• Prevent fraud, misuse, and unauthorized activity
• Improve our website, products, services, and customer experience
• Send promotional messages when you have provided consent or where permitted by law

HOW WE SHARE INFORMATION

We only share information when necessary to operate our business. This may include:

• Shopify, which hosts and operates our online store
• Courier and delivery partners responsible for delivering orders
• Website, analytics, marketing, and customer-support service providers
• Government authorities where disclosure is legally required

AXION Gears does not sell or rent your personal information to third parties.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to keep the store functioning, remember preferences, understand website activity, improve performance, and measure marketing results.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

DATA SECURITY

We take reasonable administrative and technical measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to process orders, provide customer service, maintain business records, prevent fraud, and meet legal or regulatory requirements.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information where applicable. You may also unsubscribe from promotional emails or messages at any time.

To submit a privacy request, contact us at axiongears@gmail.com. We may need to verify your identity before completing a request.

THIRD-PARTY LINKS

Our website may contain links to third-party platforms such as Instagram, Facebook, or WhatsApp. Their privacy practices are governed by their own policies, and AXION Gears is not responsible for their content or privacy practices.

CHILDREN’S PRIVACY

Our store is not intended for children who are not legally able to make purchases independently. We do not knowingly collect personal information from children without appropriate permission.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, business practices, or legal requirements change. The latest version will always be available on this page.

CONTACT US

For privacy-related questions or requests, contact us at axiongears@gmail.com.